Strategic Account Manager

About SnapLogic SnapLogic is the Agentic Integration Company, integrating AI, data, applications, and microservices into one powerful platform that transforms how enterprises connect, automate, and scale. Unlike legacy integration tools, SnapLogic is built for the AI era and trusted by global leaders, including AstraZeneca, Adobe, Verizon, Epsilon and Sony. With its industry-leading platform, SnapLogic empowers every team across the enterprise to securely build faster, smarter, AI-connected workflows - all through natural language and intuitive low-code design. Join the Agentic Integration movement at snaplogic.com.

The Role:

The Strategic Account Manager is a high-impact, commercial sales and relationship role that requires exceptional tact, technical credibility, and long-term strategic vision. This role demands a balanced "hybrid" skillset: 70% of your focus will be dedicated to retaining, defending, and massively expanding SnapLogic’s footprint within existing strategic accounts, while 30% will focus on hunting and closing net-new enterprise logos. The successful candidate has a proven history of both protecting net revenue retention (NRR) and driving net-new business. You have mastered the art of navigating through complex organizations, managing multi-threaded stakeholders, and establishing trusted advisory partnerships with the C-Suite. A successful candidate will have demonstrated success in driving measurable product adoption, customer health, and strategic "land and expand" enterprise software sales.

What You'll Do:

• Maximize Existing Accounts (70% Focus): Serve as the primary commercial owner for a dedicated portfolio of SnapLogic’s highest-value strategic enterprise accounts. Secure long-term renewals, defend against competition, and aggressively drive "land and expand" revenue by uncovering new business units, use cases, and departments for cross-sell and upsell opportunities.
• Hunt Net-New Logos (30% Focus): Conduct targeted outbound prospecting into assigned greenfield accounts in your territory. Secure meaningful conversations with key decision-makers and navigate net-new enterprise sales cycles from initial discovery to close.
• Build a Regional Territory Strategy: Develop and present a comprehensive 90-day account and territory plan, detailing stakeholder maps, risk mitigation strategies, whitespace expansion paths, and a regional sales plan for net-new targets.
• Navigate the C-Suite: Develop and manage key relationships across the entire enterprise grid - from technical individual contributors and developers to CIOs, CTOs, and Chief Data Officers.
• Partner with Customer Success: Collaborate closely with Customer Success Managers and Solutions Architects to ensure deep product adoption in existing accounts, track ROI metrics, and ensure customers are highly referenceable.
• Practice Operational Discipline: Drive smooth, predictable commercial operations by managing timely renewals and maintaining immaculate pipeline and activity tracking within Salesforce.

What We're Looking For:

• 10+ years of experience in Strategic Account Management, Enterprise Sales, or Relationship Management selling solutions into IT technology.
• Proven track record of consistently meeting or exceeding both net revenue retention (NRR) expansion quotas and net-new business quotas.
• Comfort navigating a hybrid quota structure (split between account growth/renewals and net-new ARR acquisition).
• Both SaaS and on-premise enterprise software experience are a MUST.
• Deep technical familiarity with SaaS integration, APIs, data pipelines, or enterprise application ecosystems.
• Demonstrated success managing complex commercial cycles, from negotiating multi-year enterprise renewals to closing high-value expansion agreements and net-new contracts.
• A polished executive presence and poise that exudes credibility, with strong negotiation and conflict-resolution skills.
• A solution-oriented, proactive thinker who thrives on turning complex technical or political roadblocks into commercial opportunities.
• Bachelor's Degree required.
• Experience working in a start-up or scale-up environment strongly preferred.

Why Join: There's never been a better time to join our SnapSquad! At SnapLogic, we believe in empowering people - customers and employees alike - to integrate everything and create anything. From competitive salaries to global wellness benefits, we’re committed to your success and well-being. A Few Reasons You’ll Love it Here: We’re Innovators SnapLogic pioneered the first generative integration solution, SnapGPT, and continues to lead with a full suite of AI-powered tools - making integration faster, smarter, and accessible to more people. We’re Recognized Leaders From being named a Visionary in multiple Gartner Magic Quadrants, leading the market in innovative AI reports from Aragon Research, or being recognized for AI in the Cloud Awards, we’re setting the pace in a rapidly evolving market. We’re Growing Fast Named one of Inc. 5000’s Fastest Growing Private Companies in 2024, SnapLogic is scaling globally - and we want you to grow with us. We’re Agentic Our platform empowers everyone across the enterprise to create automated, AI-connected workflows. That means more impact, less friction, and a bigger role for YOU in driving transformation. Are you ready to help the world integrate everything and create anything? Let’s talk. Apply now and help shape the future of integration.