Project Manager, Demo (R4836)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams - ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

What you'll do:

Demo Project Manager Tasks:

• Generate demonstration plans
• Conduct demonstration event logistics planning
• Coordinate with Go-To-Market leads and customers
• Establish and maintain project action plans and risk metrics
• Generate and maintain project schedules
• Coordinate participation of personnel for demonstration events
• Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
• Manage project budgets
• Manage and organize customer correspondence
• Coordinate import/export regulatory compliance - ITAR and EAR
• Facilitate fuel availability and procurement
• Review, understand, and comply with proposals and contracts
• Drive subcontractor performance as applicable

Assistant Program Manager for Logistics Tasks:

• Act as the key point of contact for the sustainment portion of programs
• Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
• Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.
• Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
• Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.
• Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
• Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.
• Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates.
• Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.
• Provide customer feedback to internal teams regarding maintainability and sustainability issues.

General Tasks:

• Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.
• Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance.
• Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
• Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule
• Partner with leadership to guide prioritization of projects and utilization of resources
• Support an environment where accountability and program execution excellence are core.
• Report directly to Shield AI’s Senior Director of V-BAT Program Management

Required qualifications:

• 4+ years of Project Management experience, including managing schedules, budgets, resources, and events
• Experience with scheduling tools such as Microsoft Project or Smartsheet
• Significant experience and excellent skills with Microsoft Office suite
• Excellent skills in leadership, time management, organization, and team management.
• Theoretical and practical project management knowledge
• Application of project management techniques and tools
• Excellent verbal and written communications skills
• Willingness and ability to travel internationally and domestically as needed
• A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to others

Preferred qualifications:

• Experience in the field of unmanned aerial vehicles
• Familiarity with aviation product delivery, maintenance, sustainment, and field support
• Undergraduate degree in engineering or business
• Project Management Professional (PMP) certification.

#LI-AA1 #LC
Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.