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Integration Operations Program Manager

Plaid · San Francisco HQ

$173k - $238k/yrRemoteMid levelProductAll DepartmentsExecutivePosted 2 months ago

About this role

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We are the Engineering Operations team at Plaid. We keep Plaid's engineering organization and its partners running smoothly, spanning multiple operational focus areas: AI Ops, Eng Ops, FinOps, and Network Enablement (NEA) Ops. You will be the operational owner for Plaid's integrations and migrations, coordinating across engineering, product, and partner teams to drive execution from planning through launch. You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support, ensuring priorities are aligned and joint initiatives stay on track. You'll build the artifacts, processes, and communication rhythms that give leaders and stakeholders a reliable source of truth on what's on track, what's at risk, and what needs attention. Responsibilities - Own end-to-end operational governance for new bank integrations, integration upgrades, and PD3 migrations (~10 - 20 active at any time). - Build and maintain master timelines, institution status trackers, risk/decision logs, and launch readiness checklists. - Drive structured risk, issue, and escalation management across integrations and migrations. - Provide regular, high-signal status

Excerpt from the posting Plaid published. Read the full description on their site before applying.

Skills this posting mentions

EquityProgram ManagementOrganization Skills

About Plaid

Plaid is a data network that powers the tools millions of people rely on to live a healthier financial life. Plaid works with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers more than 12,000 financial institutions across the US, Canada, UK and Europe. Headquartered in San Francisco, the company was founded in 2013 by Zach Perret and William Hockey.

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Listed from the job board Plaid publishes. Refolk is not the employer and does not handle their hiring. Applications go to Plaid directly.