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Trust & Safety Operations Analyst, Ads

OpenAI · San Francisco

$189k - $210k/yrMid levelOperationsUser OperationsTrust & SafetyPosted 5 weeks ago
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About this role

About the Team At OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale. We’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable - for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Fopenai%2Ecom%2Findex%2Four-approach-to-advertising-and-expanding-access%2F&urlhash=tnG4&isSdui=true, and this team is key to that. About the Role In this role, you’ll own critical Ads T&S workstreams end-to-end, partnering closely with Product, Policy, Engineering, Legal, and Go To Market to design scalable processes, strengthen detection and tooling on novel risks, and ensure we’re ready to grow Ads and monetization safely while delivering a great experience for users and advertisers. As OpenAI introduces new revenue-generating formats and partnerships, you’ll operationalize the systems to support safe launches, identify risks, and ensure high-quality advertiser experience. In this role, you will: - Own complex, high-impact Ads Trust & Safety workflows and drive execution across cross-functional partners. - Design and scale systems for Ads Trust & Safety, including enforcement models, escalation paths, quality frameworks and customer support - Partner closely with Product, Policy, and Engineering to implement operational processes, tooling improvements, and automa

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

Artificial IntelligenceMarketing StrategyAdvertising

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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