Executive Programs Narrative Lead
OpenAI · San Francisco
About this role
About the Team The Enterprise Marketing team helps the world's largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product, Research, Customer Success, Events, Comms, and executive leadership to help customers see what is possible with OpenAI and move from interest to action. Within Enterprise Marketing, the Executive Briefing Center team creates strategic conversations for OpenAI's most important customers and prospects. We bring together customer context, product insight, technical expertise, and executive storytelling to help senior leaders understand what AI can make possible for their business. About the Role As the Executive Programs Narrative Lead, you will shape how our most strategic customers experience and understand OpenAI in high-stakes executive moments. You will own the narrative strategy for priority Executive Briefing Center conversations, turning OpenAI's technology, customer insight, and enterprise strategy into bespoke C-suite narratives that help leaders understand where AI can create business value, unlock new ways of working, and support transformation at scale. This is a senior role for someone who combines strategic storytelling, customer empathy, executive presence, and experience design instincts. You will partner across Sales, Solutions, Product Marketing, Customer Success, Events, Design, and executive stakeholders to build briefing narratives that feel specific, strategic, and commercially relevant. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Develop bespoke executive narratives for priority customer briefings. - Partner with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities. - Shape briefing arcs that connect OpenAI capabilities to customer business outcomes. - Translate
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About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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