Credit Bureau Relationship Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London/Cardiff/Remote (UK) | 💰£43,300 to £58,500 + Incentive Awards tied to your performance + Benefits ✨

Our team ⭐

Credit Platform's mission is to systematise credit analysis and decisioning across Monzo's products, data and geographies.⁠

We source, onboard and manage the credit bureau and external-data suppliers that power underwriting in the UK and, increasingly, across the EU. You'll join a small, high-performing team supporting an ambitious multi-market growth agenda.

🔑 You’ll play a key role by...

• Supporting the sourcing, onboarding and day-to-day management of Credit Reference Agencies and external-data suppliers across consumer and commercial data
• Maintaining Monzo's single source of truth on what bureau (borrowing) data and products we hold, what we're contracted for, and how each is used
• Tracking and reconciling spend against supplier volumes and budgets, and surfacing cost-optimisation opportunities
• Coordinating supplier onboarding steps with Legal, Data Protection, Security and Procurement
• Helping test and evaluate new CRA and alternative-data products, and writing up findings for the squad to evaluate further
• Owning end-to-end one or more supplier relationships or EU workstreams (e.g. Open Banking scoring, a market's bureau stack), and deputising for the Credit Bureau Relationship Manager
• Leading discrete procurement/contract-lifecycle activities and shaping supplier strategy in your area

🤩 We’d love to hear from you if…

• You're highly organised and thrive on keeping many moving parts in order i.e tracking actions, deadlines and follow-ups so nothing slips
• You're a clear, confident communicator, comfortable coordinating with suppliers and internal teams
• You have a sharp eye for detail across invoices, contracts, trackers and records stay accurate in your hands
• You're proactive and self-starting: you chase things down and keep work moving without being asked
• You're genuinely curious about credit-bureau data, suppliers and how they support lending and keen to build that domain knowledge
• Nice to have: exposure to procurement, supplier/vendor management, or financial services

🙌 What’s in it for you

💰 £43,300 to £58,500 + Incentive Awards tied to your performance.

✅ We can sponsor your visa.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

1) Recruiter call

2) Initial hiring manager call

3) Final stage (x2 interviews) consisting of a role specific interview and a collaboration interview

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-JH1 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊