Program Manager

We are looking for a Program Manager to join our team. In this role, you'll take end-to-end ownership of cross-functional programs - planning, coordinating, and driving execution across teams in Israel and the US to keep our most important initiatives on track.

You'll be the connective tissue between technical and non-technical teams, turning ambiguity into clear plans, surfacing risks before they become blockers, and holding a high bar for quality at every milestone. If you take pride in flawless execution and love bringing order to fast-moving environments, this role was made for you.

This is a Temporary Position (maternity leave cover, ~8-10 months)

Qualifications

• 3-5 years of experience working on or supporting cross-functional projects - from operations, customer success, business analysis, product, or technical teams.
• Strong organizational and time management skills with a keen attention to detail.
• Excellent verbal and written communication skills, with the ability to interface effectively with technical and non-technical teams.
• Comfort working in a fast-paced, data-driven environment.
• Familiarity with project or task management tools (e.g., Jira, Asana, Trello, Confluence).
• Experience using AI tools such as Claude to streamline reporting, documentation, and program execution.
• High autonomy, a proactive mindset, and exceptional standards for quality - someone who takes pride in flawless execution and continuously improves team processes.
• Fluent / full professional proficiency in written and spoken English, with proven experience leading meetings and driving alignment with global, cross-functional teams.
• Bachelor's degree in Business, Finance, Computer Science, Engineering, or a related field.

Bonus points

• Experience in the Fintech space.
• Experience working with cross-functional global teams across multiple sites.
• Good understanding of Agile/Scrum methodologies.

A day in the life and how you'll make an impact

• Lead planning, scheduling, and coordination of program activities across departments, defining project scope, goals, and deliverables together with stakeholders.
• Track program milestones, timelines, budgets, and deliverables using project management tools, and maintain accurate documentation to support data collection and reporting.
• Facilitate meetings - prepare agendas, capture notes, and follow up on action items until they're closed.
• Develop execution plans and clearly communicate program status updates and reports to cross-functional stakeholders and leadership.
• Identify and own gaps, risks, and blockers, driving them to resolution independently.
• Assume end-to-end responsibility for projects, driving cross-functional alignment and accountability to consistently meet deadlines while upholding top-tier quality standards.
• Build clear communication plans so every team understands their roles and tasks for each milestone.

About Melio

Melio, a Xero company, is revolutionizing how small businesses handle payments. By combining Melio's best-in-class bill pay platform with Xero's global accounting expertise, we're building the ultimate financial command center for American small businesses. We're the fastest-growing B2B payment solution in the US - but we're still small enough that you can make real, visible impact as we scale to reach millions more businesses.