Solutions Consultant

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

The market we serve is moving fast: 68% of industrial companies have the same or more downtime than they did in 2024, and 3.8M manufacturing jobs will go unfilled through 2033. Real plants, real machines, and real frontline workers depend on what we build.

The role

Sales cycles in industrial software stall when prospects can't see themselves in the product. As a Solutions Consultant, you close that gap - building custom demos, loading real customer data into trial environments, and translating complex maintenance workflows into a clear value story for operators, plant managers, and executives alike.

You'll also be the product expert the sales team leans on. When AEs have a tough technical question, you're the resource. When the demo library needs updating after a product release, you keep it current. When a junior rep is pitching a new vertical, you're the one who sharpens their positioning.

What you'll do:

• Build and deliver tailored demos that map MaintainX capabilities to each prospect's specific operating environment - manufacturing, facilities management, government, or industrial operations.

• Load real customer data into trial accounts so prospects experience the platform with their own assets, not generic test data.

• Own the pre-sales technical relationship: field product questions from AEs, develop customer-specific integration specs alongside Sales Architecture, and build trust with technical stakeholders.

• Keep the team's demo library and sales collateral accurate through the product's rapid release cadence (~3 updates/week).

• Mentor AEs on product knowledge and messaging; be the connective tissue between product marketing and what sales actually uses in the field.

Must-haves:

• 3+ years in solutions consulting, presales engineering, or technical sales - with a record of moving deals forward, not just supporting them

• Hands-on familiarity with manufacturing, industrial operations, or facilities environments - you know what a maintenance workflow looks like on the floor

• Ability to build and deliver a demo that feels live and specific, not polished and generic

• Strong written and verbal communication - you can adjust your register from a plant technician to a VP of Operations in the same call

• Rigorous about detail: demo environments, collateral, and trial accounts stay accurate and current under your ownership

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

Nice-to-haves:

• Experience with CMMS, EAM, or ERP platforms (Maximo, SAP PM, eMaint, Fiix, or similar)

• Familiarity with modern sales tech: Salesforce, Salesloft, or equivalent

We offer

• Competitive base + variable comp aligned to role and location

• Meaningful equity in a post-Series D company at a $2.5B valuation

• Day-1 health, dental, and vision coverage

• Unlimited PTO; not a gimmick, we take it

• $500 home office stipend · $1K annual L&D budget

• Hubs in Montreal, Toronto, Raleigh, Miami, and San Francisco

How we work

We reward output. We promote quickly when people deliver and have honest conversations early when fit isn't right. You'll work alongside people who reflect the MaintainX values - Smart, Humble, Optimist - and who believe the best ideas win regardless of where they come from.

MaintainX is committed to building a diverse team. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.