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Community Lead

Lightfield · San Francisco, California

Location
San Francisco, California, USA
Employment
Full time
Level
Mid level
Posted
9 months ago

About this role

About Lightfield

Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.

We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.

We are backed by Greylock, Lightspeed, and Coatue, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.

About the role

We are building Lightfield to be the most helpful, valuable, and significant company in GTM tech. To do this, we're assembling an elite go-to-market team to establish category leadership in CRM, and are starting by partnering with the most innovative early-stage companies.
We’re hiring for a Head of Community to mobilize the early-stage founder ecosystem around Lightfield - building a tight online + offline network centered around our HQ in San Francisco. This person will report directly to our Head of GTM.

What you'll do

  • Build and lead the Lightfield founder community. Identify, invite, and cultivate relationships with high-caliber early-stage founders who care about GTM, with a focus on building deep, authentic relationships.

  • Run an in-person event engine. Design and execute events that founders actually want to attend, including events at our San Francisco HQ, as well as activations at third-party tradeshows.

  • Create repeatable community programs. Build structured programs like founder circles, GTM clinics, or “build your first outbound motion” cohorts - and iterate based on what drives real outcomes for members.

  • Grow and manage our founder Slack. Turn Slack into a true peer community where founders share GTM questions, wins, and playbooks with each other. Seed discussions, make intros, and spotlight the best conversations.

  • Turn conversations into content. Capture learnings from events, office hours, and Slack, and turn them into lightweight content (posts, clips, templates) that showcase how the best founders are running modern GTM.

Who you are

  • Track record of success at a fast-paced early-stage company. We have an incredibly ambitious vision, and work hard to achieve it. You’re comfortable with an intense pace, with high standards, and with wearing many hats.

  • Community leadership experience. You know what it takes to get high-caliber people to show up and stay engaged.

  • Deep empathy. You understand the reality of running a small team: juggling product, GTM, fundraising, and hiring. You can talk credibly about go-to-market, not just “community.”

  • World-class event operator. You sweat the details - guest lists, room composition, timing, the first 5 minutes of an event. You’ve shipped events end-to-end and can share examples of formats that worked (and ones that didn’t).

  • Strong writer and communicator. You can write crisp, no-fluff invites, follow-ups, and posts that get busy founders to respond. You’re comfortable on-stage or moderating a panel, and don’t mind being a visible face of the community.

  • Passionate about AI and modern GTM. You’re curious about how AI is changing GTM, and you want to be right in the middle of the teams figuring it out in real time.

Benefits & Perks

  • Competitive salary

  • Meaningful early equity

  • Health insurance (medical, dental, vision)

  • 3 weeks of PTO

  • 11 paid company holidays + we enjoy a winter holiday break

  • 3 months of paid family leave

  • Wednesdays work from home

  • Regular team dinners, events, offsites, and retreats

  • 401k plan

  • Other perks include: commuter and lunch stipend

As published by Lightfield. Applications are handled on their site.

Skills this posting mentions

Artificial IntelligenceInstagramCRM

About Lightfield

Lightfield is a next-generation CRM that automatically captures customer interactions like emails, meetings, and support tickets and organizes them into structured CRM data, enabling deep analysis of customer activity and powerful automation. Unlike traditional CRMs, Lightfield continuously learns from how you sell and who you sell to, directly from the words of customers and actual workflows in the system. With this data, Lightfield proactively manages customer tasks, automates personalized customer communication, and delivers the visibility and insights needed for teams to continually refine their go-to-market strategy.

All 16 openings at Lightfield

One click, then it is written

Apply to Lightfield with a resume written for this role.

Queue Community Lead and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Lightfield’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
  • No card
  • Nothing sent until you say so

More roles at Lightfield

See all

Put this to work

Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board Lightfield publishes. Refolk is not the employer and does not handle their hiring. Applications go to Lightfield directly.