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Digital Designer

Kaizen Labs · New York, NY, USA

$135k - $165k/yrHybridMid levelDesignStorytelling & MarketingPosted 4 days ago
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About Kaizen Labs

Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s, even for the most important civic services. Kaizen exists to restore citizens' trust in American public services by building technology that actually works. We partner with agencies at every level of government to replace legacy constituent service systems with modern, AI-native software that is worthy of the people they serve. We started in Parks and Recreation, and now we're building towards something much larger, the software layer that powers how Americans access the services their government owes them across all parts of government. Our platform already reaches 40 million residents across 50+ agencies in 17 states. Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, A16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software isn't a luxury in government, but it's how you earn trust back.

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