Senior Sales Operations Manager
Included Health · Remote
About this role
Role summary Included Health is looking for a Senior Sales Operations Manager to help scale our Sales organization. This person will be an experienced operator who improves how we run the business day to day and how we make decisions over time. They will partner closely with Sales leadership and cross-functional stakeholders to strengthen pipeline management, forecasting, territory and quota execution, process design, reporting, and operational rigor. This role is ideal for a builder who is deeply fluent in Salesforce and other modern B2B go-to-market technologies (e.g. ZoomInfo, Gong, Hubspot, etc.), highly analytical, and energized by the challenge of turning complex operational friction into smooth, scalable growth. What you will do Partner with Sales leaders to improve operating cadence across pipeline reviews, forecast management, territory planning, and performance tracking Own and optimize core sales processes, including opportunity management, stage definitions, inspection workflows, pipeline hygiene, and key handoffs across teams Build and maintain trusted reporting and dashboards that help leaders understand pipeline health, conversion, bookings performance, and risk areas Translate business questions into clear analyses and actionable recommendations for Sales leadership Identify gaps in process, data quality, and system design, then drive practical solutions that improve visibility and execution Support quota, coverage, and territory planning processes in partnership with Growth, Finance, and leadership stakeholders Improve Salesforce data quality and process consistency to ensure reporting is credible, scalable, and useful Partner cross-functionally with Marketing, Client Success, Finance, Analytics, and Enablement to improve upstream and downstream go-to-market workflows Drive adoption of new tools, workflows, and operating expectations through documentation, training, and change management Help evaluate and operationalize AI and automation use cases t
Excerpt from the posting Included Health published. Read the full description on their site before applying.
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About Included Health
Included Health is raising the standard of healthcare for everyone. The company breaks down barriers to care with a personalized, end-to-end healthcare experience for every person in every community - no matter where they are in their health journey. Included Health partners with employers and health plans to deliver better outcomes. With compassionate, data-driven guidance, advocacy, and care for all types of health needs, Included Health gets members the right care at the right time. It’s all included.
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