Accounts Payable Specialist

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role as an Accounts Payables Specialist, you will take on a key responsibility in managing accounts payable workflows and maintaining accurate financial records for our German and international companies. You will ensure supplier invoices are coded and processed correctly, resolve discrepancies, and help keep open items organized and up to date. This role is ideal for an experienced finance professional who values accuracy, strong communication, and efficient digital financial processes.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Global Accounts Payable: Run the end-to-end invoice process for our German and international entities. You’ll ensure incoming invoices are accurately checked, meticulously coded for tax in D365, and smoothly routed through our digital workflows.
• Proactive Vendor Management: Manage open items and handle incoming electronic mail and supplier reminders. You'll act as the professional bridge between us and our vendors, ensuring inquiries are addressed promptly and vendor relationships remain strong.
• Dispute & Inquiry Resolution: Act as our internal "problem solver" for payment roadblocks. You’ll collaborate closely with internal departments and the Invoice Coordinator to investigate discrepancies, resolve issues, and keep our financial operations flowing.
• System Integrity & Compliance: Take charge of the formal review during preliminary digital entry. You’ll be our first line of defense, meticulously verifying all invoices for accuracy, completeness, and total compliance with company policies before approval.
• Month-End Support: Help us achieve a seamless, stress-free close process by maintaining spotless accounts payable reconciliations. You’ll engage in regular, vital exchange with the general ledger team to support both month-end and year-end closing activities.

What you’ll bring

• Solid AP Background: 3 - 5+ years of experience in Accounts Payable or Finance Operations, ideally within a high-volume, BPO, or shared services environment. We are looking for someone who can hit the ground running; a degree in a relevant field and experience supporting international entities are huge pluses.
• The Problem Solver: You don’t just process invoices; you have a sharp eye for detail, accuracy, and compliance. You enjoy investigating payment discrepancies, managing open items, and successfully resolving supplier inquiries.
• Tech-Savvy: You’re highly comfortable navigating ERP platforms like Microsoft Dynamics 365 (or SAP/Oracle) and have strong proficiency in Excel for data analysis and reporting. You appreciate the efficiency of digital invoice workflows and automated approval processes.
• The Communicator: You excel at stakeholder management, seamlessly coordinating with internal departments and maintaining a highly professional, collaborative rapport with our external vendors.
• Driven & Organized: You thrive when managing multiple priorities and strict deadlines without sacrificing accuracy. You bring a strong understanding of accounts payable processes, tax coding, and financial controls to confidently support our month-end close.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home - Please note that you will need to visit our BGC office to pick up your equipment.

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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