Senior Systems Analyst, Recruiting Operations

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

Role Overview

The Recruiting Operations Manager joins Harvey's Talent team to lead the team and programs that power a world-class recruiting function. This role manages the Recruiting Coordinator (RC) team, ensuring tier 1 operational work and scheduling volume run smoothly and scale with the business. Partnering closely with the Sr. Systems Analyst, this person identifies opportunities to simplify and automate tier 1 work, freeing the team to focus on higher-value support. Beyond day-to-day operations, they lead the internal programs that shape the recruiting experience - from interviewer enablement to candidate experience, internal mobility, and alumni engagement. It's a high-impact opportunity to build and lead the team and programs behind recruiting at one of the fastest-growing AI companies during a period of rapid global expansion.

What You'll Do

• Manage the Recruiting Coordinator (RC) team, overseeing tier one operational work, scheduling volume, and day-to-day team performance and development

• Partner with the Sr. Systems Analyst to identify tier one pain points and drive automation that reduces manual work and improves turnaround time

• Lead internal recruiting programs, including interviewer enablement, candidate experience, internal mobility, and alumni/rehire programs

• Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates

• Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience

• Partner cross-functionally with Recruiting, Business Systems, and People Operations to ensure programs and processes align with broader talent strategy

What You Have

• 5 - 8+ years of experience in recruiting operations or coordination, with progressive experience managing teams

• Proven track record managing a coordinator or operations team, including performance management and process improvement

• Experience partnering with systems/technical teams to identify and implement automation opportunities

• Experience designing or running structured internal programs (e.g., interviewer enablement, candidate experience, internal mobility)

• Strong organizational and prioritization skills, with the ability to manage high-volume, time-sensitive coordination work

• Excellent cross-functional communication skills and comfort partnering with Recruiting, Systems, and People stakeholders

Compensation

$131,300 - $196,900 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-KC1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai