Senior Revenue Operations Manager

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Join our GTM Strategy & Planning team, the control room driving Gong’s revenue trajectory. We operate at the intersection of elite data engineering, revenue intelligence, and executive strategy. As "Customer Zero," you will leverage the world's richest B2B GTM dataset to architect the systems, insights, and frameworks that define our go-to-market direction. You will serve as a trusted advisor to our Revenue and Executive leadership, transforming complex signals into actionable bets that shape our product focus, market expansion, and revenue health. This is a unique opportunity to combine deep technical rigor with high-level strategic impact at the forefront of the Revenue AI revolution.

RESPONSIBILITIES

• Serve as a trusted advisor to the Revenue and Executive leadership team, driving growth through actionable insights, process optimizations, and financial rigor.
• Cultivate impactful, cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to propel strategic initiatives and planning evolutions.
• Champion effective adoption of Gong, focusing on maintaining data integrity and uncovering novel applications for the platform.
• Transform Gong data into actionable strategic insights for GTM leadership, spearheading initiatives that demonstrate clear and measurable business impact.
• Craft persuasive presentations and thought leadership content to communicate insights internally and externally while driving systematic improvements that reduce manual work and scale impact
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term
• Collaborate with Analytics and BI teams to design dashboards/scorecards that drive visibility into performance, productivity, and pipeline and customer health.

QUALIFICATIONS

• Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience
• 5+ years of GTM Strategy & Operations experience, with a strong understanding of SaaS business models.
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes.
• Proven organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership - not just identifying opportunities, but turning insights into measurable results.
• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level. Adept at bridging the gap between technical and non-technical partners to distill complex concepts for leadership.
• Comfort navigating ambiguous environments, consistently delivering high-quality results.
• Proven success analyzing and optimizing territory models, planning & forecasting processes, and headcount/capacity plans.
• Ability to extract insights from GTM data and connect product usage to business outcomes.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Experience with Gong and CRM systems and tools (e.g., Salesforce).
• Strong analytical skills and highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization.
• Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights.
• Preferred Qualifications / Bonus points if you have:
• Proficiency in Python scripting to facilitate data processing and workflow automation.
• Expertise in dbt for end-to-end pipeline management, including modeling, transformation, testing, and documentation.

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000- $210,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.