Vendor / Category Manager - Deliveroo Hop UAE
Deliveroo · Dubai - Main Office
About this role
Vendor / Category Manager - Deliveroo Hop UAE Deliveroo Hop is Deliveroo's 24/7 supermarket - a digital-only experience that allows customers to shop online for all of their groceries, ingredients, household essentials & more, on-demand, and delivered to them in minutes. Role Overview: As Vendor / Category Manager, you will be responsible for the performance of a category within Deliveroo Hop. Working closely with the Vendor Management Lead, you will play a key role in shaping the category strategy through range selection, sourcing, pricing, cost and contract negotiations, promotions, merchandising and marketing campaigns, as well as managing the vendors within that category. We are looking for a candidate with a strong commercial mindset focused on driving growth and creative approach to problem solving. You will be based in our Dubai office (DIFC), where we operate on a hybrid model (three days a week working in the office), and this role will report to the Senior Vendor Manager. What you’ll be responsible for: Category Management - Support the Vendor Management Lead in selecting a great range of products and set pricing, as per selection and pricing principles and in line with the Deliveroo Hop CVP; - Ensure the right SKUs are nominated for effective and efficient promotional campaigns and events; - Monitoring SKU performance and optimising the range; - Deep dive category performance vs plan and define and execute plans to drive improvement and sustainable growth; Vendor Management - Develop and manage relationships with local and international grocery suppliers; - Negotiate contracts and agreements with vendors to ensure favourable terms and service levels; - Analyse vendor performance and take corrective actions to improve service and quality. - Manage vendor compliance and ensure adherence to regulatory requirements. - Work closely with the in-stock team to source new products and maintain inventory levels. - Resolve vendor-related issues and disputes and esca
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