SMB Account Manager
Deliveroo · Kuwait - Main Office
About this role
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you. We’re looking for an SMB Account Manager to join our Kuwait team. In this role, you’ll help us empower small and medium-sized restaurant partners to thrive on our platform, driving their core business performance and operational excellence. Get to know our Commercial https://careers.deliveroo.co.uk/the-commercial-team/ team - what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the SMB (Small to Medium Business) team. We are the dedicated partners for the heartbeat of our marketplace - the local, independent restaurants. We focus on scaling growth and building long-term value for thousands of partners simultaneously. Here’s what your day-to-day might look like: - Portfolio Ownership: Manage a large portfolio of SMB partners, acting as their primary representative and ensuring they receive world-class service to build lasting partnerships. - Strategic Growth: Negotiate and develop long-term account plans, focusing on renewals, extensions, and the launch of new products or advertising revenue streams. - Performance Campaigns: Execute targeted campaigns to improve key metrics, including restaurant retention, customer outcomes, and overall operational efficiency. - Data-Driven Consultation: Use data to identify inefficiencies and growth opportunities, proactively advising partners on how to unlock better value and accelerate revenue. - Omnichannel Engagement: Support your part
Excerpt from the posting Deliveroo published. Read the full description on their site before applying.
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