Site Manager - HOP
Deliveroo · Dubai - Motor City (Hop)
About this role
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We’re looking for a Site Manager (HOP) to join our UAE team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage. WHAT YOU’LL BE DOING You’ll be joining the Deliveroo HOP team. Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. Here’s what your day-to-day might look like: - Lead through your respective team working closely with your site team and multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in! - Lead by the Deliveroo values and ensure your team follows suit. - Develop, train and motivate all employees to achieve ambitious targets. - Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve. - Minimise wastage within your site by completing regular stock counts, inventory management and supervising stock rotation. - Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. - Drive strong standards within your si
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