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Senior HR Business Partner

Decagon · San Francisco

$190k - $240k/yrExecutivePeople and HRPeoplePeoplePosted Last week
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About this role

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Role As Decagon grows from 400 to 1,000+ employees, we are seeking a Senior HR Business Partner to serve as a trusted advisor to leaders across our Customer and Sales organizations. This is a foundational role: you'll provide hands-on partnership to executives and managers while building out the HRBP function for scale. You'll help us anticipate organizational needs, shape leadership effectiveness, and ensure our people strategy supports Decagon's rapid SaaS growth - with particular depth in the mechanics of revenue-generating teams. You'll also establish the frameworks, playbooks, and practices that will become the backbone of our HRBP team as we scale globally. In this role, you will own: Strategic Partnership & Org Effectiveness - Act as a strategic advisor to senior leaders across Customer and Sales orgs (Sales, Customer Success, Implementation). - Partner with executives on org design, workforce planning, territory/coverage models, and team effectiveness. - Partner with Finance and R

Excerpt from the posting Decagon published. Read the full description on their site before applying.

Skills this posting mentions

Human ResourcesPerformance ManagementMusic

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

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