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Junior Salesforce Support Agent

Checkout.com · Ebene

Entry levelSalesAll cost centresSoftware engineeringPosted 5 weeks ago
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About this role

Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech - and we’re just getting started. At Checkout.com http://Checkout.com we are looking for a motivated and detail-oriented Junior Salesforce Support Agent to join our team in Mauritius. This role is essential in ensuring our users have a seamless experience with our Salesforce platform. The ideal candidate has a basic understanding of Salesforce, excellent communication skills, and a strong desire to learn and grow in a fast-paced environment. How you’ll make an impact - Provide first-level functional and technical support to internal users regarding their Salesforce related queries. - Troubleshoot and resolve user-reported problems related to Salesforce functionality, data, and integrations. - Maintain support requests in our case management system, ensuring timely and effective resolution. - Assist in creating and updating documentation for Salesforce processes and support procedures. - Collaborate with senior support agents and developers to escalate and resolve complex issues. - Conduct basic training sessions for users on Salesforce f

Excerpt from the posting Checkout.com published. Read the full description on their site before applying.

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Listed from the job board Checkout.com publishes. Refolk is not the employer and does not handle their hiring. Applications go to Checkout.com directly.