Senior Product Analyst, Strategy and Operations

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

The Product Analytics team is at the forefront of Attentive innovation, measuring results and delivering insight on new AI products. We are looking for a Product Analyst to be the resident expert on Attentive AI, as well as other products. Product analysts at Attentive are strategic thought partners to the Product Management organization and Strategy teams. Responsibilities include measuring results & delivering insights on new products across their development lifecycle: experimentation, launch, post-launch and at scale. Product analysts help define the trajectory of new product launches, identify areas of opportunity within existing launches / mature products, and provide recommendations to product managers and the executive team to inform the product roadmap.

This role is crucial to Attentive & our customers’ success and has high leadership visibility. Ideal candidates love breaking down complex problems, building solutions, delivering actionable and data-driven insights, and working in a fast-paced, dynamic environment. What You’ll Accomplish

• Partner with product managers & engineers to measure results of & deliver insight on products across their lifecycle: experimentation, launch, post-launch and at scaleIdentify key metrics and insights to track progress of highest priority initiatives including Attentive’s suite of new AI products
• Develop analytics frameworks to run AB tests and measure the success of product features and initiatives
• Uncover insights to help identify new product opportunities that maximize performance of marketing programs for Attentive customers
• Present recommendations to product organization & executive leadership

Your Expertise

• 4+ years of relevant work experience in analytics, data science, or business intelligence with experiencing using a data visualization tool (Looker, Tableau, Qlikview, MicroStrategy)
• Experience using, writing and optimizing SQL queries in a business environment
• Knowledge of statistics and experience running A/B tests
• Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
• Ability to execute fast-paced and dynamic projects in a highly organized manner
• You have an inherent curiosity and analytic follow-through; you can’t help but ask “why?” and love using data and logic to explore potential solutions
• Experience effectively communicating the results of analyses with stakeholders to drive strategy decisions
• Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, or equivalent work experience

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $110,000 - $150,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.