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Technical Product Owner - KYC

ARQ · London, England

Location
London, England, United Kingdom
Workplace
Hybrid
Employment
Full time
Level
Mid level
Posted
7 weeks ago

About this role

What we're looking for

We’re hiring a Product Owner - KYC to work directly with our founders and build our customer verification product function from the ground up. You’ll lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence, delivering measurable impact through smart, data-driven analyses.

You’ll thrive in this role if you love solving complex problems, can translate regulatory and operational needs into product solutions, and enjoy working at the intersection of product, compliance, operations, and engineering.

What you'll be doing

  • Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence.

  • Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems.

  • Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification.

  • Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications.

  • Continuously improve our KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements.

What you'll need

  • Proven product experience in fintech, payments, or KYC / customer identity verification.

  • Strong track record delivering data-driven products with engineering and analytics teams.

  • Strong SQL or Python skills, with hands-on experience using data to analyse performance, identify problems, and inform product decisions.

  • Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics.

  • Ability to balance regulatory requirements and risk management with a great customer experience.

  • Comfortable working directly with founders in a fast-paced startup.

Nice-to-haves

  • Experience in Latin American markets.

  • Spanish or Portuguese language skills.

  • Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers.

  • Previous experience in software engineering, data analytics, or another technical role.


Benefits

  • Competitive salary and benefits

  • Stock options, so you own part of what you build

  • Discretionary performance bonus

  • The latest tools and technology

  • A world-class team that will challenge and grow your skills

  • The opportunity to help build the best fintech app in Latin America

  • Office Policy: 3-4 days a week in-office

As published by ARQ. Applications are handled on their site.

Skills this posting mentions

Regulatory RequirementsComplianceAnalytics

About ARQ

ARQ opens the world's strongest assets and markets to travelers, investors, and professionals in the Americas - so they can grow their money wherever they are.

All 39 openings at ARQ

One click, then it is written

Apply to ARQ with a resume written for this role.

Queue Technical Product Owner - KYC and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in ARQ’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

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  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

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Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board ARQ publishes. Refolk is not the employer and does not handle their hiring. Applications go to ARQ directly.