GTM Operations Lead

About Apron

Apron is building something game-changing.

Founded in 2021, Apron set out to help SMBs win. Small businesses are the backbone of the economy, yet the systems they rely on (particularly around payments) are slow, manual and not built for them. The biggest threat to small business is cash flow, often stemming from a gap between the demand payments put on owners and the aptitude to make the payments effectively.

Apron changes that. We are closing the gap by digitising and simplifying the payments process: capturing invoices, issuing expense cards, paying and getting paid, all in one place.

We have grown fast over the past few years, expanding our team to circa 100 individuals across the UK, Germany, Spain and more. We are backed by Index Ventures, Bessemer Venture Partners, Zinal Grow and Tony Fadell and we’ve raised $50m.

The ambition from here is not incremental growth. Apron is building a category-defining, global fintech business with a clear path to significant revenue scale and international expansion. The next phase requires not just great products and ambition, but a world-class team.

About the role

This role is critical for Apron’s success as it will refine and scale the engine that drives efficiency and quality across our Sales, CS, and Growth teams.

You will sit at the intersection of commerce and technology, collaborating heavily with Engineering, Data, Marketing, and Sales.

This is a hands-on strategic role with a technical edge. You will architect the infrastructure for our revenue teams, covering the full stack: pipeline, tools, and processes, ensuring that our Sales, CS, BDR, and Growth teams are set up for success.

What you'll own

• The Engine - You will manage and optimize all pipeline, tools, and processes for the go-to-market teams. You are responsible for the health and efficiency of the systems that drive our revenue.

• Tooling Architecture - You will own the GTM tech stack. This requires great technical skills to work with our CRM, Data Warehouse, Intercom, and AI tools. You will ensure these tools talk to each other and provide a single source of truth.

• Cross-Functional Bridge - You will act as the translator and connector between the commercial teams (Sales/CS) and the technical teams (Engineering/Data/Product). You will lead projects that require input from all sides to solve complex scaling problems.

• Data-Driven Scale - You will work with the Data team to ensure we aren't flying blind. You will help visualize performance, identify bottlenecks in the funnel, and implement data-backed solutions to fix them.

• Process Design - You will design workflows that are scalable. You’ll be looking for ways to use AI and automation to reduce manual toil for the sales and support teams, allowing them to focus on the customer.

What you bring

• Strong experience in Revenue Operations, Business Operations, or Commercial Operations, ideally within a fast-growing SaaS business. Previous experience in Strategy Consulting is a strong plus.

• Fluency with AI tooling and project management. You keep yourself updated in this front.

• Deep knowledge of Salesforce (ie automation features) and understanding of data warehousing concepts.

What we offer

• Competitive salary + meaningful stock options

• Pension plan with Nest

• Health insurance (including optical and dental cover), life assurance

• Enhanced parental leave

• Weekly Deliveroo allowance

• 29 days holiday (on top of bank holidays)

• Flexible working hours

• Hybrid working - 3 days a week in our London (Liverpool Street) office

• Cycle to Work scheme, Electric Vehicle scheme