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Head of Product

1mind · San Francisco, United States

Location
San Francisco, United States
Workplace
Hybrid
Employment
Full time
Level
Manager
Posted
7 months ago

About this role

About Us

1mind is a platform that deploys multimodal Superhumans for revenue teams. These
Superhumans combine a face, a voice, and a GTM brain - equipped with deep technical and product knowledge. They can lead unlimited, simultaneous conversations 24/7, meeting buyers when they’re most active and engaged. Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers. They live across websites, inside your product, can join live calls as active participants, and work alongside your team in deal rooms. 1mind Superhumans integrate seamlessly into existing workflows, scale instantly, and drive measurable impact - growing revenue, reducing headcount, accelerating pipeline to closed-won, and creating a more delightful buyer experience.

Job Description

We’re looking for a Head of Product to own product vision, strategy, and execution for an AI-native platform at 1mind. This role is for a product leader who has built applied AI systems in production - not just shipped features powered by models, but designed end-to-end intelligence: context pipelines, retrieval systems, memory, tool orchestration, and evaluation loops that make AI reliable, useful, and controllable.

You’ll operate at multiple altitudes: setting long-term product direction for our Superhuman platform, translating company strategy into concrete roadmaps, and partnering deeply with engineering, AI, and design to ship real-time, multimodal AI experiences. You’ll be responsible for how intelligence is composed, grounded, evaluated, and evolved across the product.

As the company scales, you’ll also build and lead the product organization - setting the bar for AI-first product thinking, execution rigor, and customer impact.

Key Responsibilities

  • AI-First Product Vision & Strategy

    • Own and articulate the product vision for 1mind as an AI-native system, not a traditional SaaS product.

    • Define strategy and roadmap across Superhuman capabilities, context & memory systems, retrieval and grounding, agent workflows, and customer-facing experiences.

    • Make principled tradeoffs across model capability, latency, reliability, cost, and user control.

  • Context, Intelligence & Systems Design

    • Lead product direction for how Superhumans understand context: knowledge ingestion, RAG pipelines, long-term memory, session state, and dynamic grounding.

    • Partner with AI and engineering to design agent behaviors, tool use, browser/action execution, and multi-step reasoning flows.

    • Drive innovation in how intelligence is composed across voice, visual, and textual modalities.

    • Customer & Use-Case Depth

      • Develop deep empathy for customers using AI in high-stakes GTM and support workflows.

      • Translate real customer pain into concrete AI capabilities that improve outcomes, not just demos.

      • Ensure products are explainable, debuggable, and trustworthy from a customer’s point of view.

      • Execution & Iteration

        • Partner closely with engineering, AI, and design to turn ambiguous AI problems into shippable products.

        • Ensure strong product execution: clear problem framing, scoped bets, fast experimentation, and disciplined iteration.

        • Balance velocity with correctness in a system where failures are visible and costly.

        • Metrics, Evaluation & Learning Loops

          • Define success metrics for AI systems: quality, reliability, latency, cost, and downstream business impact.

          • Ensure products are instrumented for evaluation, feedback, and continuous improvement.

          • Build tight loops between production behavior, offline evaluation, and roadmap decisions.

          • Cross-Functional Leadership

            • Serve as the connective tissue between product, AI, engineering, GTM, and leadership.

            • Partner with sales and marketing to shape AI capabilities into clear customer value and market narratives.

            • Communicate roadmap, tradeoffs, and progress with clarity and credibility.

            • Team & Culture

              • Build, mentor, and lead a high-performing product team as the company scales.

              • Establish best practices for AI-first product management, including discovery, evaluation, and launch standards.

              • Foster a culture of ownership, technical curiosity, and candid, constructive debate.

              • Qualifications

                • 10+ years of product management experience, with recent experience on AI-native or Applied-AI products.

                • Proven track record building and shipping applied AI systems in production (e.g., RAG, agents, context/memory systems, tool use).

                • Strong intuition for how models, retrieval, context, tools, and UX work together to create reliable intelligence.

                • Experience partnering closely with AI and infrastructure teams on real-world constraints (latency, cost, evals, reliability).

                • Systems thinker who can reason about complex technical architectures and translate them into clear product decisions.

                • Excellent communicator who can align executives, engineers, researchers, and GTM teams.

                • Comfortable operating in ambiguity and making high-leverage decisions with imperfect information.

                • Experience in GTM, conversational AI, or multimodal products is a strong plus.

                Why Join Us?

                • Own product direction for a frontier applied AI platform, not a wrapper around models.

                • Build Superhumans that operate in real-time, high-stakes customer interactions.

                • Work deeply across context engineering, retrieval, memory, and agentic workflows.

                • High ownership, direct impact, and influence over company-level strategy.

                Location: SF (U.S.) or NYC (U.S.) - hybrid
                Employment Type: Full-time

                1mind's total compensation package is designed to be competitive and includes base salary, bonus, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and will be determined during the interview process. The hiring manager will share more details about the full compensation package and benefits as you move through the process.

                [Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com]

                As published by 1mind. Applications are handled on their site.

                Skills this posting mentions

                EquityProduct VisionMarketing Strategy

                About 1mind

                1mind is a platform that deploys AI-powered Superhumans for revenue teams. These Superhumans have a face, voice, and deep technical and product knowledge. They lead unlimited, simultaneous conversations, 24/7 - to qualify and pitch leads on websites, join conference calls as active participants, run custom demos, provide real-time support, and work alongside your team in deal rooms. 1mind Superhumans integrate with your existing workflows, scale instantly, and help you grow revenue, reduce headcount, and drive pipeline all the way to closed won.

                All 10 openings at 1mind

                One click, then it is written

                Apply to 1mind with a resume written for this role.

                Queue Head of Product and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in 1mind’s form for you.

                1. 01Drop your resume

                  A PDF or a LinkedIn URL. About a minute, once.

                2. 02I rank the openings

                  Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

                3. 03Each one is written up

                  Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

                • 25 sent a week, free
                • No card
                • Nothing sent until you say so

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                Put this to work

                Paste your career in once. Every application after that is written for you.

                Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

                1. 01Drop your resume

                  A PDF or a LinkedIn URL. About a minute, once.

                2. 02I rank the openings

                  Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

                3. 03Each one is written up

                  Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

                • New matches ranked and written before you are up.
                • Every bullet stays inside what your history supports. Nothing invented.
                • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

                500 free credits on sign-up. No card. Nothing is sent until you say so.

                Listed from the job board 1mind publishes. Refolk is not the employer and does not handle their hiring. Applications go to 1mind directly.