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IT Support Engineer

Thought Machine · Portugal, Lisbon

EngineeringPeopleInternal TechnologyPosted 3 months ago
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About this role

Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years - and a UK Best Employer for 2026. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. At Thought Machine, IT stands for Internal Technology and we are responsible for ensuring our colleagues have the tools they need to be productive - whatever form that takes. We are looking for an enthusiastic Mac / Linux support engineer to be our first IT hire in Lisbon. The Lisbon office is a brand new location for Thought Machine, and you will be responsible for supporting this new site, as well as joining our global support team supporting the company as a whole. We provide support primarily in-person, because we believe that

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