Field Engineer - EMEA
Teleport · United Kingdom (Remote)
About this role
About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, IBM, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Professional Services Team, a Field Engineer is responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions during the entire customer lifecycle. In this role, you will proactively drive these customers to achieve the maximum value from all Teleport products and solutions. You are a member of our Professional Services team, focused on providing technical support assistance for customers who have purchased our software product. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and Applications. You will work directly with our customers during their onboarding to discuss architecture plans, relay deployment best practices, provide triage and debugging of technical issues, develop and maintain training programs, and assist the product team by capturing product feedback. You will be the primary lead to identify and resolve technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: - Autonomous: We value those who take in
Excerpt from the posting Teleport published. Read the full description on their site before applying.
Skills this posting mentions
About Teleport
Teleport is the AI Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise.
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