Workplace Experience Coordinator

📍Barcelona, office-first

Have a look inside our office here

The team

Our Barcelona office management team keeps a growing hub of over 400 SumUppers running smoothly every single day. As the office scales past 500 people by the end of the year, you'll join at a pivotal moment, becoming a key point of contact for everyone who walks through the door, from new starters to visiting SumUppers, clients and vendors. This is a hands-on role where you'll shape what a great day at the office feels like for the whole Barcelona community.

What you'll do

• Welcome employees, candidates, and visitors at the front desk, handling arrivals and enquiries with warmth and professionalism
• Support new hire onboarding, helping every new SumUpper feel settled from their first day
• Help plan and run office events and culture initiatives that bring people together
• Assist with day to day office operations, including vendor coordination and flagging issues to the office management team
• Maintain office safety protocols, including access control and visitor management

You'll be great for this role if…

• Fluency in English and Spanish, spoken and written, to communicate with local SumUppers and international visitors
• Experience in office management, reception, or another front facing role
• Comfort managing competing priorities and staying organised in a busy, people facing environment
• Ability to make decisions independently and solve problems on the spot
• Strong interpersonal skills and a genuine enjoyment of building relationships across teams

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education

🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days

🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.