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Account Manager - SMB

Plaid · San Francisco HQ

$103k - $116k/yrRemoteMid levelSalesAll DepartmentsSales & Account ManagementPosted 3 weeks ago
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About this role

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data. Responsibilities - Own the overall relationship with your portfolio of customers in our fastest growing customer segment - Build relationships with the C-Suite and Product teams to retain and grow revenue - Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals - Help customers integrate and launch on Plaid - Solve complex customer challenges through creative problem solving by working cros

Excerpt from the posting Plaid published. Read the full description on their site before applying.

Skills this posting mentions

Relationship ManagementStrategic PartnershipsSMB

About Plaid

Plaid is a data network that powers the tools millions of people rely on to live a healthier financial life. Plaid works with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers more than 12,000 financial institutions across the US, Canada, UK and Europe. Headquartered in San Francisco, the company was founded in 2013 by Zach Perret and William Hockey.

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Listed from the job board Plaid publishes. Refolk is not the employer and does not handle their hiring. Applications go to Plaid directly.