Strategic Account Manager - Government
Miro · Sydney
About this role
About the Team Australia is the hub for the APAC region at Miro, with 70 employees across the region based in Sydney, Melbourne and Singapore. This role is a Strategic (Large Enterprise) Account Executive role partnering with our State Government and Higher Education customers in NSW and QLD. The Strategic Accounts Team is at the forefront of Miro's growth strategy, partnering with the world's largest companies to drive innovation and transformation through visual collaboration. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint. About the Role Given our recent investments in Australian data residency there is a significant opportunity to grow and acquire customers across the territory fuelled by ongoing government investment in digitisation and innovation. As a Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's State Government and Higher Education accounts within the ANZ region. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory. What you’ll do - Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth - Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor - Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value - Lead complex sales cycles for both expansion and new business opportunities, from qualification and
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