Enterprise Customer Success Manager (AI-native)
Incredible Health · Remote (United States)
Skills this posting mentions
About Incredible Health
Incredible Health is the #1 AI-powered healthcare career marketplace, transforming how healthcare employers hire permanent staff. In a market where filling critical roles can take months, Incredible Health enables health systems to hire in 20 days or less. The platform gives employers a competitive edge by leveraging two purpose-built AI agents: Lyn and Gale. Lyn, a trusted AI copilot for employers, amplifies an organization's brand, engages candidates with personalized outreach, and conducts interviews around the clock to accelerate hiring. Gale, a lifelong career partner for healthcare professionals, ensures that employers receive access to a pool of highly engaged and well-prepared candidates. At its core, a proprietary matching algorithm custom matches experienced healthcare professionals to hard-to-fill permanent roles. This AI-powered approach delivers significant results, helping partner hospitals and health systems save over $5 million annually per facility by reducing costs from temporary labor and overtime, while improving nurse retention rates by 15%. Trusted by over 1,500 leading employers like Johns Hopkins and more than one million healthcare professionals, Incredible Health creates a marketplace where top employers and exceptional professionals connect efficiently. The result is stronger clinical teams, faster hires, and better lives for the professionals who power our healthcare system.
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