Data Entry Specialist

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

The Data Entry Specialist will support the FSQC team with data creation and maintenance related to different ingredient categories and SKU management for the CA market, the candidate will support the Compliance team with checking, maintaining, and filing documents and records in the area of last-mile compliance, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Maintain technological (nutritional values, temperature data, logistic data, etc.) data of new and existing Culinary and Supplier SKUs on the HelloFresh ERP system as per Standard Operating Procedures on a regular basis.
• Ensure data completeness & accuracy and correct flow of information to the relevant stakeholders involved in the daily activities, including reporting any data issues to the team.
• Maintain operations by following policies and procedures as per training.
• Communicate regularly with the FSQC team (Food Safety Quality Managers and Compliance Managers) on any concerns /queries around the day-to-day role and provide feedback on any changes that can improve the existing processes.
• Offboarding and deactivating SKUs that need to be cut/delisted in alignment with other HelloConnect functions.
• Secure close alignment with other HelloConnect functions dedicated to tasks interconnected with HelloFresh ERP system (eg: Procurement, International FSQA)
• Support Compliance Manager in day-to-day tasks
• Review and filing of onboarding documents in coordination with the responsible stakeholders
• Sanity-checks of documents according to specified criteria
• Assistance in preparation of compliance audits and review of submitted documents

What you’ll bring

• Strong attention to detail and accuracy in data entry/maintenance
• Experience with ERP systems or similar database tools
• Ability to follow SOPs, policies, and compliance processes
• Good organizational skills for document filing and tracking
• Clear and regular communication with cross-functional teams
• Fluency in English (written and spoken)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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