Commercial Policy Lead, Brand Safety & Malware

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

As Discord's advertising business grows alongside that community, protecting user trust and brand safety is central to that growth story. You'll join the Product Policy team's Commercial Policy function, partnering closely with Legal, Revenue, Product, Engineering, and Enforcement teams to build the frameworks that let Discord's ads business scale responsibly. This is a foundational, high-visibility role: you'll independently own policy strategy for Brand Safety and Anti-Malware, working directly with advertisers, industry vendors, and internal product teams to keep the platform safe as it grows. This person will report to the Senior Manager, Commercial Policy.

Please note: this role involves regular exposure to potentially disturbing content, including violence, hate speech, and other harmful material.

What You'll Be Doing

• Develop and evolve Discord's Brand Safety, Suitability, and anti-malvertising policies for the ads business, partnering with Legal to ensure global compliance and using AI/data analytics to spot emerging commercial risks
• Build deep knowledge of Discord's revenue strategy and commercial infrastructure, translating complex policy requirements into actionable guidance for Sales and Product teams
• Partner directly with Discord Advertising customers, Marketing, and Business Development to define partner requirements
• Guide Revenue product teams throughout the development lifecycle, partnering with Legal on risk and mitigation strategies for features in your portfolio
• Partner with Product and Engineering on detection infrastructure and enforcement scaling, and with Trust & Safety to ensure policies are enforceable at scale
• Represent Discord's commercial policy approach with industry groups and partners, and support Sales and Account Management with policy guidance (e.g. TAG, IAB)
• Develop user-facing communications (Help Center, blog posts, 1-sheets) explaining Discord’s commercial policies, and stay current on brand safety/anti-malware/digital advertising best practices

What you should have

• 5+ years of experience in advertising policy, marketplace quality/operations, trust & safety, or brand safety roles within technology companies, with proven expertise in at least two of: digital advertising, Brand Safety and Suitability, or anti-malware strategy
• Deep understanding of programmatic and digital advertising ecosystems, including experience with major Brand Safety/Suitability and anti-malvertising vendors (e.g., DoubleVerify, IAS, HUMAN, Jounce, DeepSee, GeoEdge or similar)
• Experience addressing large-scale malvertising schemes, with a clear understanding of the incentive structures behind them
• Experience using AI/LLM tools in day-to-day projects and workflows
• Experience working with revenue teams and understanding business metrics/KPIs
• Strong analytical skills with the ability to use data to inform policy decisions, paired with excellent judgment in the face of complexity and ambiguity
• Excellent communication skills for both technical and business stakeholders

Bonus Points

• Experience with Discord's platform and understanding of gaming/creator communities
• Experience with subscription models, virtual goods, or in-app purchases

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. For this role, the Hiring Manager would like folks to be in the office 2 days a week.

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Travel: 10-15%

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

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