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Seasonal Keyholder, University Village

Away · Seattle: University Village

OperationsRetail OperationsSeattle: University VillagePosted 3 weeks ago

About this role

THIS IS A SEASONAL, TEMPORARY POSITION SLATED TO END IN JANUARY 2027, WITH POTENTIAL FOR PART-TIME OR FULL-TIME EMPLOYMENT FOLLOWING THE 2026 SUMMER AND HOLIDAY SEASON. ABOUT AWAY We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. JOIN THE CREW We are hiring a Keyholder to join our Seattle, University Village team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. Full-time employees are expected to maintain open availability, including one weekend day (Saturday or Sunday), to support business needs and work an average of at least 30 hours per week. Keyholders are required to work at least two (2) Fridays and Sundays per month, three (3) Saturdays per month, and two (2) closing shifts each week. All employees are expected to adhere to Away’s Blackout Period expectations. Should you need a scheduling accommodation, please let your interviewer know. WHAT YOU’LL DO AS A SEASONAL KEYHOLDER - You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time - You’ll create a personalized and memorable experience for each and every customer, expanding on lov

Excerpt from the posting Away published. Read the full description on their site before applying.

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